By Louis Loku
Telecommunications companies in South Sudan have increased the cost of calls and data bundles, with the latest adjustment taking effect at midnight on August 17.
The increase marks the third and final phase of the Tariff Exchange Rate Adjustment approved by the National Communication Authority (NCA) in June.
An NCA source and a text message sent to customers by one of the telecom operators confirmed the latest adjustment, which the authority says is linked to inflation and prevailing economic conditions.
The tariff review was introduced in three phases beginning in June, allowing telecommunication companies to adjust their prices in response to rising operational costs.
Telecom operators have been facing economic pressures, including high inflation, the depreciation of the South Sudanese pound, and difficulties accessing foreign currency.
The latest increase affects both voice calls and internet data services, adding further pressure on consumers who rely heavily on mobile communication for business, work, and daily activities.
The adjustment comes as the cost of basic goods and services continues to rise across the country, leaving many households struggling with increasing expenses.
Telecommunications services have become essential to everyday life in South Sudan, with businesses, organisations and individuals relying on mobile calls and internet services for communication and other activities.
The NCA had earlier said the tariff adjustment was necessary to help operators maintain their services and remain financially viable amid the country’s difficult economic conditions.
With the third phase now in effect, customers will pay the newly adjusted rates for calls and data as telecommunications companies complete the tariff review approved by the regulator.
The increase is likely to renew concerns over the affordability of communication services, particularly among low-income households and small businesses already struggling with rising prices.