By Alan Clement
The South Sudan Revenue Authority (SSRA) senior management has stressed that digital transformation remains central to improving transparency, efficiency, and service delivery in revenue collection.
The remark was made on Thursday during a meeting convened to review the progress of its flagship E-Tax and E-Customs reforms chaired by Commissioner General Simon Akuei Deng at SSRA Headquarters in Juba with a focus on modernizing tax and customs systems to reduce revenue leakages and enhance accountability.
“Our goal is to build a tech-driven revenue system that not only improves compliance but also restores public trust through transparency,” Commissioner General Akuei said in a statement.
According to the SSRA Communication Department, the review highlighted notable strides in automating tax filing and customs clearance processes. However, officials acknowledged persistent challenges, including limited technical infrastructure, low taxpayer awareness, and gaps in staff capacity.
The E-Tax platform is designed to simplify tax registration, filing, and payment, while E-Customs aims to digitize import-export procedures and reduce manual handling at border points. SSRA officials emphasized the need for public sensitization to ensure widespread adoption.
To overcome the hurdles, the SSRA is considering targeted staff training, clearer distinctions between the E-Tax and E-Customs platforms, and stronger system integration.
The review comes amid broader government efforts to digitize public services and improve fiscal governance. SSRA reaffirmed its commitment to building a tech-driven revenue system that supports national development and fosters public trust.